Synergy Pharmacy
Operated by Workers First Pharmacy Services, LLC
Effective Date: October 11, 2026
1. Program Description
Synergy Pharmacy, operated by Workers First Pharmacy Services, LLC, offers SMS text messaging to patients who have consented to receive communications related to pharmacy services.
Messages may include:
- Prescription processing and status updates
- Prescription refill coordination and reminders
- Medication-related questions and follow-up
- Prescription shipment and delivery coordination
- Requests for additional patient or prescription information
- Insurance, claims, and prescription authorization updates
- Customer service and patient support
Messages may be sent individually by authorized pharmacy staff or automatically through our systems.
Our SMS messaging program is intended for pharmacy-related operational and patient-service communications. It is not used for marketing or promotional messages.
2. Consent to Receive Text Messages
By affirmatively opting in to our SMS messaging program, you consent to receive text messages from Synergy Pharmacy at the mobile phone number you provide.
Consent may be obtained through an electronic consent form, digitally signed document, or other legally permitted opt-in method implemented by Synergy Pharmacy.
Consent to receive SMS messages is not required as a condition of purchasing medications or receiving pharmacy services.
3. Message Frequency
Message frequency varies depending on your prescription activity, pharmacy needs, and ongoing communications with our staff.
Messages generally will not exceed 3–5 per day, except when additional communications are needed for active conversations, prescription coordination, or other service-related events.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless service plan.
5. Opting Out
You may opt out of SMS communications at any time by replying STOP to any text message from Synergy Pharmacy.
After opting out, you will receive a confirmation message, and we will discontinue SMS communications unless you subsequently provide consent to resume receiving messages.
You may reply START to request to opt back in.
6. Customer Support
For assistance, reply HELP to any SMS message or contact:
Synergy Pharmacy
Workers First Pharmacy Services, LLC
207 W 4th Street, Suite B
Bridgeport, PA 19405
Phone: (484) 328-4700
Email: info@synergyscripts.com
7. Privacy
Your privacy is important to us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with SMS service providers is limited to what is necessary to support message delivery and other permitted operational purposes, subject to applicable privacy and security requirements.
For more information, review our SMS Privacy Policy:
https://synergyscripts.com/smsprivacy
8. SMS Security and Sensitive Information
SMS text messaging may not be fully secure. Messages may be accessible to your wireless carrier or others with access to your phone.
Please avoid sending Social Security numbers, financial account information, or other highly sensitive personal information through SMS.
If a communication requires sensitive medical or personal information, Synergy Pharmacy may request that the conversation continue through a more secure communication method.
9. Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
Delivery of SMS messages depends on network availability, carrier restrictions, and other factors beyond the control of Synergy Pharmacy.
10. Changes to These Terms
Synergy Pharmacy may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date.
By opting in to SMS communications, you acknowledge that you have reviewed these SMS Terms & Conditions and the associated SMS Privacy Policy.